
Code of conduct
Commit to partnership
We rely on each other.
At the heart of our success is a strong culture of internal collaboration.
We work closely together, share knowledge and pool expertise across our business to deliver the highest quality service to our clients.
1. We collaborate to maximise our clients’ success.
We work together and share knowledge to deliver high quality service. We’re all responsible for:
- Fostering collaboration for the benefit of the business and our clients.
- Building lasting relationships based on trust and mutual respect.
- Supporting one another, ensuring success is achieved together.
- Driving sustainable growth, embracing change and evolving as a team.
2. We place our ethical values at the heart of our procurement and supply chain.
We’re committed to working with suppliers that uphold the same values as us. We do this by:
- Building social, environmental and ethical considerations into purchasing decisions.
- Ensuring suppliers meet our product, service, environmental, societal and information security requirements.
3. We make sure gifts and hospitality are appropriate.
We’re committed to:
- Ensuring appropriateness — gifts should never influence decisions.
- Registering gifts, following clear guidelines on disclosure.
- Encouraging transparency.
We’re committed to upholding high ethical standards, including:
- Complying with anti-bribery laws and regulations.
- Training employees and providing clear guidance.
- Promoting transparency to ensure ethical gifts, hospitality and relationships.
4. We act to prevent modern slavery.
We ensure modern slavery and human trafficking have no place in our business or supply chains. Our approach includes:
- Ensuring our supply chains are free from exploitation.
- Upholding ethical standards and fair treatment of workers.
- Conducting due diligence to mitigate risks.
5. We maintain professional workplace relationships.
We’re dedicated to professional and inclusive environments. The key guidelines are:
- Employees must disclose any work relationship involving a manager and a line report.
- Personal relationships mustn’t influence workplace decisions or conduct.
- Information disclosed about relationships is always handled with confidentiality.
- If you’re worried about how a relationship may impact your work, please seek advice from your HR Business Partner.
Explore the code of conduct
We've built our guidelines around our business values, which are at the core of who we are and how we work.